About

I’m Tom G. and I’m an IT professional in the Charlotte NC area. This Blog is to chronicle some of the oddities I encounter at work as well as some other professional topics I think of.

I work at a small company, so budget and resources are usually limited. Typically, we have to ‘get creative’ with what we have on hand which sets the stage for interesting solutions. In most of these cases, the actual answer is cobbled together from numerous sources across the web and sometimes just flat-out determination to design a solution.

My main focus is Application Development and maintenance. Closely intertwined is the Service management that goes with the day-to-day operations and the technology we support. The development team that I built from the ground up has to not only develop and roll out ETL processes and reporting, but understand the role we play in the larger scheme of things. I also recently took over the management of our fulfillment team and working out the processes that go with all the external communications to our customers.

My hope is that some of the things I post here will help someone else.

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